Frequently Asked Questions

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• How do I reserve an item? 

Please submit a Quote Request. We will check for availability and get back to you shortly. If you'd like to proceed with reservation, we will send you an invoice and a Rental Contract to review and sign (How to electronically sign a PDF file).

• How do pick-up and drop-off work?

Typically, rental item(s) can be picked up the day before the event and dropped off within one business day after the event (except Sundays and Holidays). For example, if your event is on Saturday, you can pick up on Friday and drop off on the following Monday. We can also arrange pick-up/drop-off according to your schedule.
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• What tablecloth size and/or chair cover fabric do I need?

Please refer to our How-To Guides.
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• Do I have to wash the linens when dropping off?

No. All linens are washed and ironed by us! You don't have to worry about this.

• Do you provide drop-off and pick-up services?

Yes, we offer drop-off and pick-up services starting from $120 depending on locations. Please contact us for details.

• Is a deposit required?

All contracts require a 20% deposit of the total order amount and a signed Rental Contract. Orders will not be held or processed until the above two requirements have been submitted. The rest of the payment (80%) needs to be paid two weeks prior to the pickup date.

• What payment methods are accepted?

We accept all major credit cards, cash, PayPal, and Zelle. However, we still need to have your credit card on file as stated in the Rental Contract.